Privacy Policy

1. Information We Collect

FuelLogix XCP processes business data on behalf of our customers. The types of information we collect and process include:

Account Information

• Name, email address, and phone number of account holders
• Company name, address, and billing information
• User roles and permissions within your organization

Business Operations Data

• Point-of-sale transaction data (sales, refunds, voids)
• Fuel inventory levels, deliveries, and reconciliation records
• Employee timeclock and scheduling data
• Financial transactions and general ledger entries
• Vendor invoices and purchase orders
• Price book and product catalog information

Technical Data

• Browser type, IP address, and device information
• Usage logs, feature access patterns, and session data
• Cookies and similar tracking technologies (see our Cookie Policy)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the FuelLogix XCP platform
• Process transactions and generate reports on your behalf
• Provide customer support and respond to inquiries
• Send service-related notifications and updates
• Ensure platform security and prevent fraud
• Comply with legal obligations and enforce our terms
• Analyze usage patterns to improve functionality and user experience

3. Storage and Security

Your data is stored on secure infrastructure hosted on Microsoft Azure. We employ industry-standard security measures including:

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• PostgreSQL databases with automated backups and point-in-time recovery
• Network isolation via Azure Private Link and virtual network integration
• Role-based access controls and audit logging
• Regular security assessments and vulnerability scanning

While we implement robust security measures, no system is completely secure. We cannot guarantee absolute security of your data.

4. Third-Party Sharing

We do not sell your personal information. We may share data with third parties only in the following circumstances:

• Service Providers: We use trusted sub-processors (e.g., Microsoft Azure for hosting) to deliver the Service. These providers are contractually obligated to protect your data.
• Legal Requirements: We may disclose data when required by law, court order, or governmental regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
• With Your Consent: We may share data with third parties when you have given explicit consent.

5. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we retain data for up to 90 days to allow for data export requests. We may retain certain data longer as required by law or for legitimate business purposes such as audit compliance.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

CCPA Rights (California Residents)

• Right to know what personal information is collected and how it is used
• Right to request deletion of personal information
• Right to opt out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising privacy rights

GDPR Rights (EEA Residents)

• Right of access to your personal data
• Right to rectification of inaccurate data
• Right to erasure ('right to be forgotten')
• Right to restrict processing
• Right to data portability
• Right to object to processing

To exercise any of these rights, please contact us at privacy@fuellogix.com.

7. Children's Privacy

The Service is designed for business use and is not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

8. International Transfers

Our Service is primarily hosted in the United States. If you access the Service from outside the United States, your data may be transferred to and processed in the United States. We take appropriate safeguards to ensure your data is protected in accordance with applicable data protection laws, including Standard Contractual Clauses where required.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on the Service and updating the effective date. We encourage you to review this policy periodically.

10. Data Protection Contact

For privacy-related inquiries or to exercise your data rights, please contact our Data Protection Officer:

Data Protection Officer
Micro-Logix, Inc.
Winter Park, FL 32789
privacy@fuellogix.com